Privacy policy
Last Updated: 4th October 2023
1. Introduction
Welcome to the Convento Festival website. At Convento Festival, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your personal information. By using our website, you consent to the practices described in this Privacy Policy.
2. Information We Collect
2.1 Information You Provide
- When you use our contact form, newsletter form, or ticket purchase link, we may collect personal information such as your name, email address, and other contact details.
2.2 Automatically Collected Information
- When you visit our website, we may automatically collect certain information, such as your IP address, browser type, device information, and browsing behavior. We use cookies and similar technologies for this purpose. You can manage your cookie preferences using your browser settings.
3. How We Use Your Information
We use the information we collect for the following purposes:
3.1 To Provide Services
We use your information to provide you with the services you request, such as responding to your inquiries, sending newsletters, and facilitating ticket purchases.
3.2 To Improve Our Website
We analyze website usage data to improve our website's functionality, content, and user experience.
3.3 To Send Marketing Communications
With your consent, we may send you marketing communications about Convento Festival events, updates, and promotions. You can opt out at any time by following the unsubscribe instructions in our emails.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
4.1 Service Providers
We may share your data with third-party service providers who assist us in website operations, email communications, and ticket processing.
4.2 Legal Compliance
We may disclose your information when required to comply with applicable laws, regulations, legal processes, or government requests.
5. External Links
Our website may contain external links to third-party websites, including the platform where you can buy tickets. Please note that we are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before providing any personal information.
6. Your Rights
As an EU member, you have certain rights regarding your personal data:
6.1 Access and Rectification
You can request access to the personal data we hold about you and request corrections to any inaccuracies.
6.2 Data Portability
You have the right to receive your data in a structured, commonly used, and machine-readable format.
6.3 Withdraw Consent
If you have provided consent for data processing, you can withdraw it at any time.
6.4 Erasure
You can request the erasure of your personal data, subject to legal obligations.
To exercise these rights or if you have any privacy-related questions or concerns, please contact us using the information provided below.
7. Data Security
We take appropriate measures to protect your personal information from unauthorized access and data breaches. However, please be aware that no method of internet transmission or electronic storage is completely secure.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We will post the revised Privacy Policy on this page, and the changes will be effective when posted.
9. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: hello@convento-festival.xyz